Privacy Policy

How We Protect Your Personal Information

The purpose of this document (“Privacy Policy”) is to inform you of how Jameela Home Spa manages your Personal Data. We value your privacy and are committed to safeguarding your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and protect your data when you interact with us.

By submitting information to us, signing up for our services, or interacting with us in any way, you agree to Jameela Home Spa (including its related corporations and business units) collecting, using, and sharing your Personal Data in the manner set forth in this Privacy Policy.

What is Personal Data?

In this Privacy Policy, “Personal Data” refers to any data that can be used to identify an individual, including but not limited to name, contact details, identification number, email address, and any other information you provide to us during interactions with our services.

We collect Personal Data when you submit forms for services, request information, or interact with us online or through other communication channels. This data helps us deliver personalized services and improve your wellness experience.

How We Use Your Personal Data

We collect, use, and disclose your Personal Data for various purposes including:

  • Providing you with our services, such as booking a spa treatment or offering wellness packages.
  • Responding to your inquiries and requests.
  • Enhancing your wellness experience and personalizing our services to your preferences.
  • Processing payments, managing customer relationships, and fulfilling contractual obligations.
  • Sending you information about our promotions, offers, and services, provided you have consented to receive such communications.
  • Ensuring compliance with relevant laws and regulations.

You have the right to withdraw your consent for marketing communications at any time by contacting us using the details below.

Who We Share Your Personal Data With

Jameela Home Spa may disclose your Personal Data to the following:

  • Our trusted service providers who help us deliver our spa services (e.g., payment processors, customer service agents, etc.).
  • Vendors or third-party service providers for promotional or marketing purposes.
  • Business partners or investors in case of business transactions like mergers or acquisitions.
  • Legal or regulatory authorities to comply with applicable laws or to respond to legal requests.

We ensure that your Personal Data is protected by these parties and used solely for the purpose intended.

Contact Us & Your Rights

If you have any questions regarding your Personal Data or would like to withdraw your consent for marketing communications, you can reach us at:

Email: contact@jameelahomespa.ae
Phone: +971 50 313 2507, +971 50 659 5983

You may also request access to or correction of your Personal Data, or withdraw your consent, by contacting us directly. Please note that withdrawing consent for marketing communications may take up to 30 days to process.

By continuing to use our services, you agree to the terms of this Privacy Policy and acknowledge that we may update it as necessary to comply with legal requirements and best practices.